github · linear · slack
From bug report to filed ticket
The grind
- A bug lands in #support and dies there.
- Filing a good ticket means chasing repro steps across three tools.
The flow
- 01Read the bug report thread
- 02Search the repo for the suspect code path
- 03Check for duplicate issues
- 04File a ticket with repro steps, logs, and links
- 05Reply in the thread with the ticket link
The prompt
Prompt
Turn this Slack thread into a Linear ticket: extract repro steps, search our GitHub for related code and duplicate issues, file it with priority and links, then post the ticket back to the thread.
Reported to filed in under a minute, with better tickets.