Freshdesk

Omnichannel ticketing with SLAs and canned responses.

Connect Freshdesk All toolkits

Auth: API keyCatalog preview

Tools

What your agent can do with Freshdesk

FRESHDESK_SEARCH

Search across Freshdesk records and content.

FRESHDESK_CREATE

Create a new item in Freshdesk with validated fields.

FRESHDESK_UPDATE

Update an existing Freshdesk item by id.

FRESHDESK_LIST

List and filter Freshdesk items with pagination.

Setup

Option A — MCP (no code)

Sign up and connect Freshdesk from your dashboard.
Copy your gateway URL: mcp.conduit.dev/you
Paste it into Claude, Cursor, or any MCP client.

Option B — API

curl -X POST https://api.conduit.dev/v1/tools/execute \
  -H "Authorization: Bearer $API_KEY" \
  -d '{
    "tool_slug": "FRESHDESK_CREATE",
    "external_user_id": "user_123",
    "arguments": { ... }
  }'

Put Freshdesk to work

Get started for free

See use cases →